Amazon Claim Login

Check Status of an Existing Claim

To check the status of an existing Amazon claim, enter the claim id and the email address you provided when you filed your claim.

File a New Claim

To file a new Amazon claim, enter the tracking number and insured value of the shipment you insured on Amazon.

The insured value is the value you chose to insure the shipment for when purchasing insurance through Amazon. Keep in mind there may be a 1-5 day delay between the time you purchase insurance on Amazon's website and the time we receive those shipping records from Amazon.